Privacy Policy

At Oboor Pro, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our services, you consent to the practices described in this policy.

Introduction

At Oboor Pro Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website, services, and interactions with our company.

By using our services, visiting our website, or providing us with your personal information, you consent to the practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

Last Updated: 25 Sep 2025

Information We Collect

We collect information that helps us provide our logistics services effectively and improve your experience with Oboor Pro Logistics.

Personal Information

When you interact with our services, we may collect personal information including but not limited to:

  • Contact details (name, email address, phone number, physical address)

  • Business information (company name, job title)

  • Shipping and logistics data (shipment details, delivery addresses)

  • Payment information (billing details, transaction history)

  • Identification documents (for customs clearance purposes)

Automatically Collected Information

We may also collect information automatically through cookies and similar tracking technologies:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent on site, click patterns)

  • Location data (general geographic location based on IP address)

How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide and manage our logistics services, process shipments, and handle customs clearance

  • Communication: To respond to your inquiries, provide customer support, and send service updates

  • Improvement: To enhance our services, website functionality, and user experience

  • Marketing: To send promotional materials about our services (with your consent where required)

  • Analytics: To analyze trends, track website usage, and gather demographic information

  • Compliance: To meet legal and regulatory requirements related to international shipping and logistics

Disclosure of Information

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party partners who assist us in delivering our services (carriers, customs brokers, warehouse operators)

  • Legal Requirements: When required by law, regulation, or legal process

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

  • Protection of Rights: To protect the rights, property, or safety of Oboor Pro Logistics, our customers, or others

We ensure that any third parties with whom we share your information maintain appropriate security measures to protect your data.

Data Security

We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage

  • Regular security assessments and vulnerability testing

  • Access controls and authentication procedures

  • Employee training on data protection practices

  • Secure data center facilities with physical security measures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain high standards to safeguard your data.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you

  • Correction: You can request correction of inaccurate or incomplete information

  • Deletion: You can request deletion of your personal information, subject to legal obligations

  • Objection: You can object to certain processing activities

  • Restriction: You can request restriction of processing in certain circumstances

  • Data Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, or if you wish to opt out of marketing communications, please contact us using the information below.

International Data Transfers

As an international logistics company, we may transfer your personal information to countries outside of Saudi Arabia where our partners and service providers are located. We ensure that such transfers are protected by appropriate safeguards as required by applicable data protection laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Compliance with Laws

We adhere to applicable data protection laws and regulations, including the Saudi Arabian Personal Data Protection Law (PDPL) when it comes into effect. We are committed to safeguarding your personal information and ensuring compliance with privacy standards.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email : info@oboorpro.com
Phone: +966 53 676 8777
Address: 2604 Ahmad bin Abdullah Al-Deen St., Riyadh, Saudi Arabia

We will respond to your inquiry within a reasonable timeframe in accordance with applicable laws.